SUPPORT

Training

Our concept of fast, friendly competent sales begins with a knowledgeable staff. We’ll provide you access to our online training program “Battery 101” to get you started. Upon completion of the on-line program, you will then begin our two week classroom training program whereby the end of training you will have the confidence necessary to begin operations. Topics include: Fixtures and Equipment

• Showroom and store operations
• Point-of-sale system
• Commercial sales
• Sales activities
• Corporate support
• Advertising
• Battery Finder
• BG Intranet site

In Store Training

You'll spend a week in one of our stores fine tuning your retail skills. Through this on-site training, you’ll learn day-to-day operations. You'll also receive hands-on experience making commercial sales calls and working repair center operations.

Battery Giant Buy Site

We’ll provide you access to our online BG Buy Site so you can order the kits and equipment necessary to get your store in operation. Available kits include:

• Fixtures and Equipment
  
• Signage
  
• Repair Center Equipment
  
• Repair Center Supplies
  
• Point-of-Sale Kit
  
• Starting Inventory
  
• Initial Literature Kit
  
• Grand Opening Kit

Other available items include: business cards, letterhead, promotional items, advertising pieces,
uniforms and literature.

Store Set-Up

Once the build-out is complete and all the fixtures and equipment have been ordered, your Battery Giant store designer will schedule the install team. The install team will provide worry free set-up and reduce any issues associated with getting your doors open.

On-Site Support

Your Regional Manager will be on-site to assist you
once your soft opening has been scheduled. This on-site assistance extends through the soft opening and beyond the Grand Opening. Your Regional Manager will even provide field training.

Grand Opening Kit

We have the kit to prepare you when the big day arrives and you’re ready to cut the ribbon. Our Grand Opening kit includes the tools necessary to make your grand opening a success. It includes:

• Press Releases
  
• Letters to City Officials
  
• Announcements for Local School Districts and Businesses
  
• Sample Newspaper Ads
  
• Direct Mailers
  
• Flyers, Radio and Cable TV ads

You’ll even get the use of our twenty foot Battery Giant Gorilla! Sure to grab the attention of any passerby.

After Your Grand Opening

The support doesn’t stop once your doors are open. Battery Giant and our dedicated support staff continually provide comprehensive tools that allow you to focus on your customers and stay ahead of the competition. This includes:

• Operations Manual
• Commercial Sales Manual
• Commercial Sales Training Class
• BG Intranet Site
• Battery Finder
• Advertising Support
• Point-of-Sale Support
• Day-to-Day Support

And so much more...