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RMA Request Form - Pre-Return Authorization Form

1. If requesting to return a product, please complete all information and submit this form FIRST to Customerservice@Batterygiant.com
2. Once the form is received, it will be reviewed and responded to promptly with a disposition and shipping guidelines.
3. Upon receipt of an RMA number, please follow the steps sent to you by the Customer Service Department.
4. DO NOT RETURN MATERIAL UNTIL YOU HAVE RECEIVED AN RMA# and shipping instructions, Failure to follow these my impact your return.
5. Upon receipt of the item, we will refund or ship out another order. Thank you and we apologize for the inconvenience.

Customer Information
Company / Name / Store # :	Telephone # : ( include area code)
Email Address:	Order #/ Invoice #/ Picking Ticket:
Item Description:	Item # :
Qty to be returned:
How to Process Your Return?
Reason for Return
Defective Dead-on-Arrival Ordered too many. ( Unwanted or Unsuitable guidelines - 14 days of receipt) Wrong item ordered. ( Unwanted or Unsuitable guidelines - 14 days of receipt) Not the item on the order / wrond item delivered Product damaged in shipment Changed mind. ( Unwanted or Unsuitable guidelines - 14 days of receipt) Don't line the product. ( Unwanted or Unsuitable guidelines - 14 days of receipt) Over shipment / Fulfillment Center shipped more than ordered Under shipped / Fulfillment Center shorted shipment - NO BACKORDER NOTED Warranty Claim Non-Stock return from customer
Please Explain::